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Legacy User
March 5, 2019
Solved

Hi, Is there a way to edit the frequency of the automatic reminders to the signers?

  • March 5, 2019
  • 12 replies
  • 848 views
Hi, Is there a way to edit the frequency of the automatic reminders to the signers?
Best answer by Community Expert

Hi,

Welcome to the DocuSign Support Community!

Check out the community post below for a short explanation for adjusting the frequency of automatic reminders >>

 

Thank you, for your assistance!

Donna

Community Moderator

12 replies

Newcomer
April 3, 2024

Hi, 

I know you can change the reminders. The standard in docuign is 3 days. When i change the reminder, the setting will go back to 3 days again when i upload a new document. The standard of reminder is not changing. Is it possible to change the settings and that the standard is by example 7 days? So you dont have the change the settings all the time when you upload a new document. 

Newcomer
September 29, 2024

Unfortunately I think when you change the reminder frequency in the “correct”, it does send a copy, because as you hit “correct” it says “sending”. This is very unfortunate and annoying because I was trying to change it to remind from every 2 days to every 7 days to not pressure or annoy the signer, but in so doing, it triggered another reminder!!!