Help- I get a blank white page when I want to sign a document

Hello ​@Amy Atkins,

Thank you for reaching out, and welcome to the Docusign Community! I appreciate you bringing your question to this Community.

Did you access the envelope through your email, and when opening, all the content is blank?

Can you please provide more details on what steps you have taken when the issue occurs? You can also send a screenshot for reference, so we can check this further.

Best regards,

Jenny | Docusign Community Moderator

Hello ​@Amy Atkins,

I hope you are doing well. I want to confirm if you need further assistance. Feel free to let me know, and I will gladly help you address the situation as soon as possible.

Regards,

Jenny | Docusign Community Moderator

​@Jenny.Martin In the DocuSign Developer account after the hiring manager signed and click finish blank screen is coming up.
 

Hello ​@Kalyan Teja,

I hope you’re doing well. Thank you for reaching out to the Docusign Community.

If they were able to click on the “Finish” button, it means that the envelope was completed. Based on the URL above, the blank screen looks like it is associated with a different website.

Have you tried to access the signed envelope from your Docusign account?

Regards,

Jenny | Docusign Community Moderator