A signature has been done but it is not showing. Therefore the next person on line to sign don´t receive the document to sign.
What can be done?
A signature has been done but it is not showing. Therefore the next person on line to sign don´t receive the document to sign.
What can be done?
Best answer by marco.tanglao
Hello
Thank you for reaching out here in Docusign Community.
Please send me privately the envelope ID so I can further check.
You may follow the steps provided in the link below on how to find the envelope ID.
You may also open a case by following the steps below where you can request to be contacted and address the issue right away.
Open a case in the Docusign Support Center
If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,
Marco Paulo | Docusign Community Moderator
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