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Attempting to connect my esig account to Google drive.  I receive the msg:

This app is blocked

This app tried to access sensitive info in your Google Account. To keep your account safe, Google blocked this access.

Google Drive does not show up under “connected apps” yet when I go to my google account I see:

Whats going on here and how do I complete the connection to Google Drive?  thanks.

Hello @julius572003,

Thank you for reaching out to the Docusign Community.

I apologize for any inconvenience this might cause you. To confirm, is this your only Docusign account? Is this a company account or a personal account? If you try the below troubleshooting:

  • Clear cache/cookies
  • Try a different browser(s)
  • Try an Incognito window
  • Try a different device
  • Try a different Internet network, such as on a mobile device using data with Wi-Fi disabled.
  • Try using a VPN, or if you are on one already, disconnect from the VPN and try again.

Do you still get the same message?

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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