EXTREMELY URGENT!!!! Multiple signers on document. All say that they signed but only one signature is showing.

Question

I sent out a purchase contract for 3 signers to sign and set signing order. All of them say that they signed it but the document still shows “In Progress” and only the last signers signature is visible. How can they sign it! Help as this is an urgent matter. My clients are in a multiple offer situation and will lose out on their offer if this isn’t solved immediately. Extremely urgent.

Drewcifer · Accepted Answer

It’s probably too late, but if you set the signing order, it’s not possible for signer 3 to sign without 1 and 2 having signed. I’d look for the “re-send” option.

Jenny.Martin · Answer

Hello ​@jostoledo,I hope you are doing well.I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the "Best Answer✅"by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.Best regards,Jenny |Docusign Community Moderator"Select as Best"below if you find the answer a valid solution to your issue.

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