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i was sent a doc to sign  ,I signned it now the link expired  is there any way to pull that doc back up  again please anyone that can help me get my doc pulled up  HELP HELP!!!!!!

@toniguad74 

 

If you did not have an account when the document was signed you can request that the original sender send you a new link.  

There used to be a link in the ‘expired’ message for you to request a new link, not sure if that is still true.

 

If you did have an account before the document was signed, the document would be saved to your account. NOTE: opening an account AFTER the document was signed will not make the document appear. Accounts are not retroactive.

 

good luck

mr1


Hello ​@toniguad74 

How are you? I'm checking in to see if you still need assistance. If yes, kindly reply here with more context or confirm if the issue has been resolved. 

If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!

 

Sincerely,

Ma. Cassandra | Docusign Community Moderator

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