Hello,
I went to forward my envelope to another signer, however, I accidently clicked “sign”. Before I hit Finish, I cleared my signature.
Thankfully my signature no longer appears, but the date signed does. How do I remove the date without cancelling my envelope?
Correcting the document to assign a new date does not remedy this issue.
Best answer by rodolfo.napay
Hello
Thank you for reaching out here in the Docusign Community. Welcome to the Docusign Community and thank you for posting your concerns!
To properly forward an envelope to a different signer, please use the "Correct" action from your Docusign account.
This will be available if you are the Sender of the envelope. If you are not the one who created the envelope, then please request the correction from the Sender.
You may follow the steps from this link on how to "Correct" an envelope.
Let us know if you need further assistance with this.
Best regards,
Rodolfo | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Hello
Thank you for reaching out here in the Docusign Community. Welcome to the Docusign Community and thank you for posting your concerns!
To properly forward an envelope to a different signer, please use the "Correct" action from your Docusign account.
This will be available if you are the Sender of the envelope. If you are not the one who created the envelope, then please request the correction from the Sender.
You may follow the steps from this link on how to "Correct" an envelope.
Let us know if you need further assistance with this.
Best regards,
Rodolfo | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Hello
I hope you are doing well.
I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful.
If so, please mark it as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find.
Otherwise, let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Marco Paulo | Docusign Community Moderator
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