Question

Error on Docusign Developer Environment: X-Postfix; mail for [10.103.85.168]:25 loops back to myself

Forum|Forum|7 months ago
April 26, 2025
4 replies
275 views

+2

pcrespo
Active Voice

I’ve been experiecing an error on the Docusign Developer Environment: X-Postfix; mail for [10.103.85.168]:25 loops back to myself.

The recipients emails have already been checked and there’s no typo or error in the provider name.

This error has started on Thursday (April 24) and was temporarily gone on Friday. But today (April 26), it has started to plague our testing cases again. This is the first time I’m running into this issue and no special configuration was added to our application.

Is it an known issue?

Thanks

+18

Hengfeng Ge
Hero
Forum|Forum|7 months ago
April 27, 2025

I aslo meet the same issue as you. I will open a case with support team.

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🌟 The only DocuSign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultant
🏆 DocuSign 2024 APAC Reseller Growth Partner of the Year
💡 Ranked #1 in the OG All Star category in DocuSign Community Wrapped 2024
📊 DocuSign Community Leaderboard Top 5 contributor
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries
🔗 Connect with me on LinkedIn: https://www.linkedin.com/in/gehengfeng/

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

Like

P

+2

pcrespo
Author
Active Voice
Forum|Forum|7 months ago
April 28, 2025

@Hengfeng Ge hey! Have you received any support from Docusign regarding this issue in the Demo Environment?

Like

+19

JohnSantos
Guru
Forum|Forum|6 months ago
May 1, 2025

@pcrespo

It is my understanding that this was fixed this week. Are you still experiencing this issue?

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

P