Error on Docusign Developer Environment: X-Postfix; mail for [10.103.85.168]:25 loops back to myself

Forum|Forum|1 year ago
April 26, 2025
4 replies
343 views

I’ve been experiecing an error on the Docusign Developer Environment: X-Postfix; mail for [10.103.85.168]:25 loops back to myself.

The recipients emails have already been checked and there’s no typo or error in the provider name.

This error has started on Thursday (April 24) and was temporarily gone on Friday. But today (April 26), it has started to plague our testing cases again. This is the first time I’m running into this issue and no special configuration was added to our application.

Is it an known issue?

Thanks

Hengfeng Ge

Hero

I aslo meet the same issue as you. I will open a case with support team.

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P

pcrespo

Author

Active Voice

@Hengfeng Ge hey! Have you received any support from Docusign regarding this issue in the Demo Environment?

JohnSantos

Guru

@pcrespo

It is my understanding that this was fixed this week. Are you still experiencing this issue?

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P

pcrespo

Author

Active Voice

@JohnSantos

Yeah, we haven’t had any other issues like that since the mid of last week.

Thanks

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