Error Message when setting up Template

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I am setting up DocuSign templates and I am getting this error message now:

Some fields might be out of sync. Tab specified was not found. TabId: ab6e329c-0609-440c-8d58-2a6754923cc4.

How do I fix this?

Templates

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DrewciferAnswer

Established Contributor

Log out, close your browser, verify your internet connection is good, open your browser, log in, and try again.

DocuSign is a web application and runs in your browser. As such, if you lose internet connection, I believe the template editor can still function as it was already loaded--but your changes may not be reflected on DocuSign’s servers if your internet connection is spotty.

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Drewcifer

Answer

Established Contributor

Log out, close your browser, verify your internet connection is good, open your browser, log in, and try again.

DocuSign is a web application and runs in your browser. As such, if you lose internet connection, I believe the template editor can still function as it was already loaded--but your changes may not be reflected on DocuSign’s servers if your internet connection is spotty.

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Jenny.Martin

Community Moderator

Hello @Gerri Lyon,

How are you? Favor, if the solution provided helped you, cleared things up, or pointed you in the right direction, please click Best Answer ✅" so others can find it too.

Let us know if we can help with anything else. Wishing you a smooth rest of your day!

Regards,

Jenny | Docusign Community Moderator

If this helped, feel free to click "Best Answer"!

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