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I am setting up DocuSign templates and I am getting this error message now:
Some fields might be out of sync. Tab specified was not found. TabId: ab6e329c-0609-440c-8d58-2a6754923cc4.
How do I fix this?
Solved
Error Message when setting up Template
- Newcomer
Best answer by Drewcifer
Log out, close your browser, verify your internet connection is good, open your browser, log in, and try again.
DocuSign is a web application and runs in your browser. As such, if you lose internet connection, I believe the template editor can still function as it was already loaded--but your changes may not be reflected on DocuSign’s servers if your internet connection is spotty.
- Established Contributor
- Answer
Log out, close your browser, verify your internet connection is good, open your browser, log in, and try again.
DocuSign is a web application and runs in your browser. As such, if you lose internet connection, I believe the template editor can still function as it was already loaded--but your changes may not be reflected on DocuSign’s servers if your internet connection is spotty.
- Community Moderator
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