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Question

Envelopes and access as an administrator

  • February 6, 2025
  • 3 replies
  • 27 views

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Can I as an administrator access any of my 30 users' envelopes to download documents and send to a secure location?

 

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Hello ​@al.y,

Thank you for reaching out to the Docusign Community.

You can Share Access with Other Users, To share access to envelopes with other users on the account, go to eSignature Settings and select Users. Locate the user you want to manage sharing settings for and select Actions > Manage Shared Access. Choose the desired permissions, set the start and finish dates, select the users for shared access, and save. The selected users will now have shared access to the envelopes of the current user.

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


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Hello ​@al.y ,

If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Let us know if you still need assistance with this topic.

Best regards,

Rodolfo | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


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Hello ​@al.y,

I hope you are doing well. 

If you found my response to be a useful solution to your question, please click the "Best Answer ✅" button at the bottom of the post? 

It helps other community members who might have similar questions. Thank you!

Best regards,
Marco Paulo | Docusign Community Moderator