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New Voice
July 24, 2024
Question

Envelope to upload doesn't appear in the view

  • July 24, 2024
  • 12 replies
  • 101 views

On first page where it is supposed to appear the uploading option to send a new Envelope, I just see a tree image instead of the option to browse and paste a document to be sent for signature. 

12 replies

Docusign Employee
August 19, 2024

Hello @HARDMLU1,

Thank you for reaching back.

I apologize for any inconvenience this might cause you, to clarify is this for the Sandoz account?

Note: For Security Reasons, I will delete the Private Identifiable Information from your latest post.

Let us know if you need further assistance.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Docusign Employee
September 2, 2024

Hi @HARDMLU1,

I hope you are doing well.

I want to confirm if you need further assistance, Are you able to provide the information that I previously requested? Feel free to let me know and I will gladly help you address the situation as soon as possible. 

 

Best regards,

 Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.