entering email address and and error saving the email address message

Question

I am trying to send documents to be signed and i enter the name and gmail email address and got the message below. Please provide work around .

JohnSantos · Accepted Answer

@msalexwilliams- I’ve seen that error message before. If you are copying and pasting your email address, make sure you are not introducing any hidden characters.

Christopher.Alpizar · Answer

Hi @msalexwilliams,I hope you are doing well.I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.Best regards,Christopher |Docusign Community Moderator"Select as Best"below if you find the answer a valid solution to your issue.

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