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New Voice
May 9, 2024
Solved

End User Training Videos

  • May 9, 2024
  • 6 replies
  • 196 views

Is there any way to download user training videos to host on my company’s training server?

Best answer by Alexandre.Augusto

As suggested by @Giovanni.Minchella 

Docusign University can provide some of their Learning Plans/Courses to be accessed internally by a customer using SCORM files, however a customer needs to contact their AE (Account Executive) and/or an EM (Engagement Manager)

 

Some companies instead using SCORM files (they are not automatically updated in case of new versions of the courses) prefer to use links to our Docusign University courses and learning paths because the contents when updated will be automatically available through the link.

6 replies

lcornwell
Troubleshooter
Troubleshooter
May 9, 2024

We are hoping to do something similar, but will be using links to the Docusign documentation/videos instead.  This way if it gets updated, it’ll be the most recent copy.

Newcomer
May 9, 2024

We are hoping to do something similar, but will be using links to the Docusign documentation/videos instead.  This way if it gets updated, it’ll be the most recent copy.

 

+1

Giovanni.Minchella
Docusign Employee
Docusign Employee
May 10, 2024

Hi folks, we can help. Reach out to your Account Executive and ask them to put you in touch with their Engagement Manager (or myself). 

 

Giovanni

CEWNew VoiceAuthor
New Voice
May 10, 2024

Hi folks, we can help. Reach out to your Account Executive and ask them to put you in touch with their Engagement Manager (or myself). 

 

Giovanni

Thanks Giovanni -That was my next step and I know who that is, but thanks for confirming.

Alexandre.Augusto
Docusign Employee
Docusign Employee
May 10, 2024

As suggested by @Giovanni.Minchella 

Docusign University can provide some of their Learning Plans/Courses to be accessed internally by a customer using SCORM files, however a customer needs to contact their AE (Account Executive) and/or an EM (Engagement Manager)

 

Some companies instead using SCORM files (they are not automatically updated in case of new versions of the courses) prefer to use links to our Docusign University courses and learning paths because the contents when updated will be automatically available through the link.

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Docusign Employee
May 24, 2024

Hi @CEW,

 

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Christopher | Docusign Community Moderator

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