Emailing a Docusign

Question

I am trying to send a docusign to a staffmember. It goes to the companies email but it does not send to the staffmember. Can you tell me what I am doing wrong? Thank you!!

Christopher.Alpizar · Answer

Hello @EJloveshomecare,Thank you for reaching out to the Docusign Community.To better assist you, can you provide the envelope ID? Is the recipient not receiving the envelope in their email inbox or are they not able to see it on their Docusign account?Locate a Docusign envelope IDNote: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.Let us know if you need further assistance.Best regards,Christopher | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue.

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.