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New Voice
June 10, 2024
Solved

Email Notifications of a Completed Document

  • June 10, 2024
  • 11 replies
  • 447 views

I am no longer getting email notifications that a document has been signed. I have to keep checking the inbox for completed documents. Is anyone else having this issue?

 

Best answer by JohnSantos

@JDupre - I’ve seen these happen to a few of our user accounts.   Can you verify that your preferences for notifications are turned on?   These will vary per account.  Go to your profile on the top right corner and click on My Preferences → Notifications.

 

11 replies

Docusign Employee
January 16, 2025

Hello ​@NuPulseCV,

Thank you for the information.

 

Best regards,

Christopher | Docusign Community Moderator

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