Edit recipient email when there's duplicate recipients

Hello ​@shannon.ivyk 
Thank you for reaching out, and welcome to the Docusign Community!

There are times when you might want to use multiple templates in one envelope. Those templates could contain the same role recipients and even the same named recipients. For example, let's say you have two templates you send to tenants that both use the role "Tenant" as the first recipient. If you use both templates, you could merge these two duplicate recipients into one so your tenant receives the documents once to sign.

Duplicate recipients occur when the same recipient is listed more than once at the same position in the routing order. To combine duplicate recipients, the recipients must meet certain conditions.

Here are related articles for your reference.
Merging Duplicate Recipients
When Can I Merge Recipients?

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Sincerely,

Ma. Cassandra | Docusign Community Moderator
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Hi! Thank you for your response. I don’t know if we’re talking about the same thing, but maybe we are and you are saying I need to merge recipients. Just to be clear, so I don’t want to combine the recipients because I have two separate people that are required to sign in order for the Docusign to be considered complete. However, what happens when I need to edit one of their contact information, it will duplicate the same name on both of the recipients. For example, the Docusign is initially generated for John Doe and Jane Doe to both sign the same document. When I have to edit John Doe’s email address, it will automatically change Jane Doe’s name to “John Doe”. How can I prevent it from duplicating the name on both recipients because they both need to sign?