Newcomer

DS's new interface is terrible

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The new user interface is terrible,
I am a real estate broker and need to review legal documents for accuracy while placing signature and initial fields. At 125% document zoom, the fixed recipient/Fields panel and fixed document-navigation panel consume so much horizontal space that the contract is not readable. Reducing document zoom defeats the purpose: at 35%, interface elements such as the recipient's name are several times larger than the contract text.
The right-column navigation bar needs to be collapsable, and the Name and Date panel (on the left), need to be shrunk - significantly - to allow users to read the legal contracts they’re working on.

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J

Jenny.Martin

Community Moderator

Hello @RE Broker,

Welcome to the Docusign Community!

Thank you for taking the time to share your detailed feedback. We appreciate you highlighting how the new interface impacts your workflow and document readability.

You’re also welcome to submit this as an Idea post, where your feedback can be shared with the team for consideration as a possible future enhancement.

Best Regards,

Jenny | Docusign Community Moderator

If this helped, feel free to click "Best Answer"!

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realestatekelowna

Newcomer

It is terrible. I can’t tell you how hard it was to find the strikethrough. I wish we could go back to the old version and not be forced to go back to Authentisign. It feels like a step backwards as far as being user friendly.

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K

ksmith

New Voice

I feel like I’ve lost everything! Searching doesn’t bring up what I’m looking for and everything that I’ve purposefully “filed” continues to show up on the main page. Both mentally and physically frozen with the new set up. I need to see what I’ve signed that hasn’t been moved to a new folder - gone. I’m not sure what “customer” this new layout is servicing.

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Drewcifer

Established Contributor

At some point, the constant UI changes just become burdensome to the user. I get it, you spent a lot of money on UI people and they feel like they need to change things all the time to justify their salaries, but come on. Do they not do focus groups with users before adopting these changes? One colorblind person could have save them from the choosing pastels for recipient colors. Or at least give us the granular control to set these sort of things ourselves.

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