dousign comes baack to my deleted hotmail so it does not appear on my mobile what can I do

Forum|Forum|7 years ago
October 17, 2018
1 reply
63 views

when I receive a DocuSign it comes back to my deleted Hotmail account and I do not get it on my mobile

eSignature

Best answer by Community Expert

If it's going to your hotmal account, then your hotmail account is on the DocuSign envelope. Contact the sender of your account and have them change the email address that they are using for you.

Depending on what else is going on, you can always change the email your DocuSign account is associated with as well as change any templates that have you hard coded as a recipient.

Hope this helps.

C

Community Expert

Answer

Docusign Employee

If it's going to your hotmal account, then your hotmail account is on the DocuSign envelope. Contact the sender of your account and have them change the email address that they are using for you.

Depending on what else is going on, you can always change the email your DocuSign account is associated with as well as change any templates that have you hard coded as a recipient.

Hope this helps.

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.