DocuSign WebForm - Improve signing experience

Question

I have a rather complicated webform with a lot of rules, based on a template.  The template is about six pages long but not everything is necessarily filled out.  One complaint I’ve heard is that when the user has reviewed all of their entries and moved on to the signature page, if they click the guided yellow tab, it takes them through every single field again. This is super annoying if they are using a phone since templates are not always phone responsive.   New users don’t realize they can just scroll down to the signature line.  Since the user has already reviewed their entries and made edits, would it be possible to just have them arrive at the signature field by default, while still giving them the option of scrolling up and making any last minute changes?

Jenny.Martin · Accepted Answer

Hello ​@Rachael Leyba - Olmsted County,Welcome to the Docusign Community! We appreciate you taking the time to participate. Thank you for sharing your idea!It appears that there is an option related to your request. If you have admin access, you can change the auto navigation and set it to “Navigate blank required fields” -Auto-Nav will bring the signer to the nextemptyrequired field.From Admin > Signing Settings > under Auto NavigationFor more information about the Auto-Navigation setting, you may check this:Signing Experience SettingsNote: We're converting this Topic to a Question in the meantime, while waiting for your confirmation. Please let us know if you have any further questions. Thank you!Best regards,Jenny |Docusign Community Moderator"Select as Best"below if you find the answer a valid solution to your issue.

Jenny.Martin · Answer

Hello ​@Rachael Leyba - Olmsted County,How are you? Favor, if the solution provided helped you, cleared things up , or pointed you in the right direction, please click Best Answer✅"so others can find it too.Let us know if we can help with anything else.Wishing you a smooth rest of your day!Regards,Jenny | Docusign Community ModeratorIf this helped, feel free to click "Best Answer"!

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