A recent update changed the designated colors for the recipients.  Many of us have complained about the new soft pastels being too similar.  Many of us have also asked DocuSign to give users the ability to set those colors ourselves.  The issue is especially troublesome for color-blind users.

Until DocuSign tackles it, there’s not much you or I can do.

​@mwr 

There is an “idea” with the subject line “Ability to control the color scheme” which you can upvote if you think it will help.

However, your issue doesn’t sounds more like a problem with signing, not the colors (which are for the ser - supposedly to help in placing the tags).

You may want to double-check that the signing tags were placed correctly - then open a support ticket to see why the tags are not acting as they should.

good luck

mr1

Hello ​@mwr,

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Melanie | Docusign Community Moderator
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