Hi DocuSign team, Would you be able to help me with answering the questions below?What are your costs for a single signature transaction. What is considered a transaction in DocuSign? Is it maybe that for every one document that is signed (regardless of how many individuals are signing it), exactly one transaction takes place. Or is it that the number of transactions is the same as number of people signing (regardless of how many documents are involved), or is it something else? Is there a minimum number of transactions which an organization that purchases a DocuSign membership must commit for a year? Can this number change as the year goes on?In our organization, we would need to execute signatures via another software. This software requires that integrator Key and Secret Key are provided for the application which executes e-signatures. From my understanding, this is offered in DocuSign, but Admin access in DocuSign would need to be provided for it. Would these keys be offered with a regular membership plan? Thank you for your time. Regards,NGIF

Hello@NGIF-Capital-Corp,Thank you for reaching back and confirming.Please see the below responses:DocuSign does not have a specific price on single envelopes, we only work with plans and you can see the pricing of these in the following link:eSignature plans & pricingYou can consider an envelope as a singular or multiple documents with a singular or multiple recipients in it that is sent, they key word being ”sent”. In other words anything sent via DocuSign would be an envelope regardless of the number of documents, fields or recipients.No, there isn’t, when you purchase a plan, lets say an annual plan, you would get a specified number of available envelopes. If you use them all and need more before the plan renews you can purchase more, and if you do not use them all it would not affect you in any way.Regarding the plan, if you are looking to send document via your own API you would need a DocuSign developer account (which is free) and a DocuSign API plan, please view “How are developer plans different from standard eSignature plans?” under the following link:Choose your planAlso, for more information on Apps and Keys and the Go-Live process, please view the following article:Apps and KeysLet us know if you need further assistance with this.Best regards,Nathaly | DocuSign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

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NGIF-Capital-Corp

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DocuSign Questions

Forum|Forum|2 years ago
March 25, 2024
11 replies
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Hi DocuSign team,

Would you be able to help me with answering the questions below?

What are your costs for a single signature transaction.
What is considered a transaction in DocuSign? Is it maybe that for every one document that is signed (regardless of how many individuals are signing it), exactly one transaction takes place. Or is it that the number of transactions is the same as number of people signing (regardless of how many documents are involved), or is it something else?
Is there a minimum number of transactions which an organization that purchases a DocuSign membership must commit for a year? Can this number change as the year goes on?

In our organization, we would need to execute signatures via another software. This software requires that integrator Key and Secret Key are provided for the application which executes e-signatures. From my understanding, this is offered in DocuSign, but Admin access in DocuSign would need to be provided for it. Would these keys be offered with a regular membership plan?

Thank you for your time.

Regards,

NGIF

Best answer by nathaly.monge

Hello @NGIF-Capital-Corp ,

Thank you for reaching back and confirming.

Please see the below responses:

DocuSign does not have a specific price on single envelopes, we only work with plans and you can see the pricing of these in the following link: eSignature plans & pricing
You can consider an envelope as a singular or multiple documents with a singular or multiple recipients in it that is sent, they key word being ”sent”. In other words anything sent via DocuSign would be an envelope regardless of the number of documents, fields or recipients.
No, there isn’t, when you purchase a plan, lets say an annual plan, you would get a specified number of available envelopes. If you use them all and need more before the plan renews you can purchase more, and if you do not use them all it would not affect you in any way.
Regarding the plan, if you are looking to send document via your own API you would need a DocuSign developer account (which is free) and a DocuSign API plan, please view “How are developer plans different from standard eSignature plans?” under the following link: Choose your plan

Also, for more information on Apps and Keys and the Go-Live process, please view the following article: Apps and Keys

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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nathaly.monge

Docusign Employee

Hello @NGIF-Capital-Corp ,

Happy to help and I’m glad to hear that your questions have been answered.

Please reach back to the DocuSign Community if you have any further concerns or if any issue has appeared. I hope you have a great day!

Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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