Hello ​@ulistx,

Thanks for reaching out here in the Docusign Community—great to have you here!

To include ID verification, it should be added under the Add recipient to an envelope (V2) > Signature Type.

Here’s a helpful resource with more details: Add recipient to an envelope

I hope this helps If you found this response helpful, feel free to give it a like or mark it as the “Best Answer”. Should you require any additional assistance, feel free to reach out. Thank you!

Best Regards,

Jenny | Docusign Community Moderator

If this helped, like 👍and mark it as “Best Answer” so others can find it, too!

Hi Jenny, 

thank you for your answer. Compared to yours, I have no items available in the Verification workflow drop-down menue. What could be the reason? what can I do? (DocuSign is available in Connections)  Thanks in advance for your support! 

Best regards

Uli

Hello ​@ulistx,

Thanks for your reply. Apologize for not getting back sooner.

Could you please try adding the verification workflow here: https://apps-d.docusign.com/admin/identity-verification

If you were unable to add or you have already added but still their is no option from the dropdown, it would be best to submit a support ticket, so they can check your account configuration and provide further troubleshooting.

👉 How do I contact Docusign Customer Support?

Here if you need us!

Best Regards,

Jenny | Docusign Community Moderator

Hello ​@ulistx,

I hope you're doing well. I'm following up on the above solution provided. Could you please confirm whether it addressed your question? If it did, can you please mark it as Best Answer ✅" to assist other users with similar inquiries and improve its visibility. Let us know if we can help with anything else. Wishing you a smooth rest of your day! 

Best Regards,

Jenny | Docusign Community Moderator