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Hello, first post here.

Have been using for a while and all going fine, until last week.

One of our regular documents we send to clients, which I upload in ‘Word’ format, is a normal typeface fony (Raleway 12). But when it’s uploaded on Docusign it then become some kind of Brushcript/itallic typeface which is hard to read.

Any ideas to resolve please ?

PS other word docs are remaining fine in the same typeface.

Hello ​@Harjatt,

Thank you for reaching out to the Docusign Community.

I apologize for the inconvenience, have you tried to use a PDF with the same font?

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Best regards,

Christopher | Docusign Community Moderator

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