​@Davis.Reed 

When you look at the items from your account in DocuSIgn, is there anything in the subject line/from that would indicate who may have sent the documents? I believe, if you are cc’ed on something the document shows up as “completed” same as if you had signed. Perhaps you were sent a copy of something?

good luck

mr1

Thanks for the tip. One of the email subject lines is “Completed: Payment acknowledgement for your last order.” The email does not say what was ordered or from what company. The second email was similar - its subject line was “Payment Received: Invoice Payment Successfully Processed.” It was supposedly from someone at PayPal about a suspicious transaction involving a payment through Coinbase. And none of these transactions have appeared in my bank or in my PayPal account. 

I decided to cross my fingers, trust in Malwarebytes, and attempt to download the documents from DocuSign. I got the “Please select which documents to download” dialog, but no documents ever showed up to select. I let it try to find a document for about 10 minutes. I also tried downloading a legitimate document, and that did work. 

I’m just going to delete them and keep an eye on things. I did tighten up my security settings and changed my password. Fingers crossed.

​@Davis.Reed :

You could also report the activity to DocuSign - though I’m not sure if they still have a dedicated email address for this. 

From what you say it looks like some sort of scam. 

good luck

mr1

Thank you. I reported the first occurrence, but I never heard back from DocuSign, so I didn’t bother reporting the latest occurrence. I’ll look at their troubleshooting section again - maybe there’s another email to try. :-)

​@Davis.Reed 

Did you see this post?

There might be something that could help you in there…

good luck

mr1

Good stuff, mr1! Thank you for the tip!

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