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Document Redaction

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Is it possible to redact a file in Docusign once a file has been signed. Example is that if we have a data access request, can we redact files in Docusign instead of doing the whole PDF redaction bit?

Document Management

Michael.RaveAnswer

Docusign Employee

@Cherise Folan

Docusign eSignature's Purge functionality allows you to remove documents and redact PII, but this action applies to all documents within an envelope. Partial redaction or removing only specific documents from an envelope is not possible.

This Docusign Support article will guide you on to execute this.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

M

Ma.Cubio

Community Moderator

Hello @Cherise Folan
Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible.

No, it’s not possible to redact a document after it has been signed. When a document is signed, it is digitally sealed and can no longer be modified or redact.

Best regards,

Ma. Cassandra | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue

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Michael.Rave

Answer

Docusign Employee

@Cherise Folan

Docusign eSignature's Purge functionality allows you to remove documents and redact PII, but this action applies to all documents within an envelope. Partial redaction or removing only specific documents from an envelope is not possible.

This Docusign Support article will guide you on to execute this.

Translate

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

M

Ma.Cubio

Community Moderator

Hi @Cherise Folan

How are you? I'm checking in to see if you still need assistance. If yes, kindly reply here with more context or confirm if the issue has been resolved.

If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!

Ma. Cassandra | Docusign Community Moderator
Mark as “Best Answer” if this helped clarify things.

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