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Hello,

 

Is it possible to disable “Manage Shared Access” button for all or specific users?

 

If not, then is it possible to enable notifications with Shared Access? For example, as an admin if I give user A Shared Access to user B’s envelopes, I want that both users should receive notifications of this change.

 

Thanks!

Hello @Abbas Khan,

Thank you for reaching out here. We want to welcome you to the Docusign Community. I appreciate you bringing your question to this Community, and we are committed to providing you with the best service possible.

I apologize for any inconvenience this might cause you. There is no option to remove the Shared access button from specific users, in regards to the notification, to clarify, are you referring to sending a notification when the access is created for users A and B?

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


Hello @Christopher.Alpizar,

 

Thank you for the answer! Yes, regarding the notification, you understood it correctly. I will reach out to my account manager on this topic.

 

Thanks again!

 

Best regards,

Abbas Khan


Hello @Abbas Khan,

Unfortunately, this option is not currently available. However,  any feedback that can improve our users’ experience is always welcome. 

We invite you to share your product suggestions and feature requests on our dedicated ideas page (https://community.docusign.com/ideas), where we can collaborate to shape the future of our product together.

Let us know if you need further assistance.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


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