Hey guys! I
have accounts that are on different docusign servers (na2, na4 and na3) I need to transfer envelopes between users of these accounts to unify the base, but I can't. Has anyone experienced this problem and had a solution?
Hey guys! I
have accounts that are on different docusign servers (na2, na4 and na3) I need to transfer envelopes between users of these accounts to unify the base, but I can't. Has anyone experienced this problem and had a solution?
Best answer by Alejandro.Ramos
Hi
Thank you for reaching out to the Docusign Community.
Our application Docusign Admin’s Envelope Transfer feature is currently limited to accounts linked to the same Organization, and that are hosted within the same eSignature server. For more details on this topic, see:
Nevertheless, feedback that can improve our users’ experience is always welcome. I encourage you to consider submitting your idea to be reviewed by our development team for possible implementation. If you’re a Docusign Administrator for a corporate plan, you have the additional option of filing your request through a support case, or by reaching out to your Account Team.
We invite you to share your product suggestions and feature requests on our dedicated ideas page (https://community.docusign.com/ideas), where we can collaborate to shape the future of our product together.
Feel free to let us know if you need further assistance with this.
Best regards,
Alejandro R. | Docusign Community Moderator
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