Skip to main content

When I drag the date signed field onto my document the format does not conform to the settings in my profile 12/11/2024, it instead fills with 11/12/2024.  I’ve changed the format everywhere I could find but it doesn’t work.  I’m on a global corporate account and I feel like it must have to do with some admin setting I can’t change forcing a European format. The admin has no idea what to do to fix it, any help would be much appreciated.  Thanks

Hello, ​@JerryB 

 

You Admin should check those settings as illustrated below:

 

 

 

Let me know if that solves your issue.

If so, your Like is appreciated.

 

Best,

Alexandre


Hi ​@JerryB,

I hope you are doing well.

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


Reply