Customizing the Sender and Body of the Verification Code SMS in DocuSign

Hello ​@lvincent,

Thank you for reaching out to the Docusign Community.

Are you sending with the regular Docusign Web App or are you creating the envelopes using an API?

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hi ​@lvincent,

I hope you are doing well.

I want to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

 Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Bonjour@Christopher.Alpizar ,

Nous utilisons bien l’API. Avez-vous une solution pour personnaliser l'expéditeur et le corps du SMS de code de vérification envoyé par DocuSign lors d’une signature à distance ?

Merci pour votre retour,

Cordialement,

Hello ,

Yes we are using Docusign API, sending SMS thanks to RecipientSMSAuthentification class.

Is it possible to customize the sender and the body of the verification code SMS sent by DocuSign?

According to your documentation “Docusign signing resource file guide”, we can customize it by changing the data ActivationSec_SMSAuthCodeMessage, but its not working.

Regards,

Arthur

Hello,

we are still working on this point, could someone help us please ?

Arthur

Hello , ​@Christopher.Alpizar ,

could you help us ?