Customer support Please contact me!!! Help!

Hello ​@larissa.ako,

Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible.

I understand that you are looking to manage your text box’s character limit, and I will provide the steps to set this up.

After you have created your text box (or by clicking an existing field), you will be able to add a character limit to your text box on the Field Properties menu, located at the right side of the screen.

You can enter your preferred character limit under the Add Text box, the default setting is 4000 characters.

You can find more details on these topics, here:

Basic Properties

Edit Field Properties

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Best regards,

Ma. Cassandra | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue