I have not heard from anyone since my request for help. I emailed customer service.
I would like to have a phone number to call DocuSign for customer service.
I got charged for the current year and closed my account the same day of charge
Informed I cannot get a refund. $300
On day 1, why?
I have never used my subscription from last year, as I did not need to so I do not need to sign up for another year.
Pls help help help
Hello
Thank you for reaching out, and welcome to the Docusign Community! We apologize for any inconvenience it has caused.
You can request for a callback, by following the steps on this link: How can I request a phone call from Docusign Support?
If a case was already submitted and you would like to check the status, please send me a private message and provide the case number of the support request you created. This will help us investigate your situation more effectively and ensure that we address your concerns promptly.
Best regards,
Jenny | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Hello
I hope you are doing well. I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Jenny | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
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