May I ask if there is a report which confirms that when a Recipient is signing using QES he actually created a Wallet? This when the envelope is not yet Completed. We have a case where in History it mentions creating a Wallet but need to be sure via a report.
Hello
Thank you for reaching out here in the Docusign Community.
Unfortunately, there isn’t an exact report stating the Wallet creation process during an in progress envelope other that the envelope history, however, there is a report that might be of help: ID Verification for Standards based Signatures Report
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Hello
If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
It is unfortunate that no report confirms whether Signer has created a Wallet and one has to see from History on every individual envelope sent. We asked DS Support however they were unable to provide us this information.
Reply
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationDocusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.