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counting envelopes while its voided

  • January 22, 2025
  • 1 reply
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If a user sends an envelope in DocuSign and then voids it, does that still incur a cost on our account? In other words, are we charged even if the envelope is voided?

Best answer by mr1

@Dyari :

I believe voided envelopes are counted against your total number of allowed envelopes and is charged. 

good luck

mr1

1 reply

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  • Respected Advisor
  • Answer
  • January 22, 2025

@Dyari :

I believe voided envelopes are counted against your total number of allowed envelopes and is charged. 

good luck

mr1