counting envelopes while its voided

Forum|Forum|1 year ago
January 22, 2025
1 reply
176 views

If a user sends an envelope in DocuSign and then voids it, does that still incur a cost on our account? In other words, are we charged even if the envelope is voided?

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Best answer by mr1

@Dyari :

I believe voided envelopes are counted against your total number of allowed envelopes and is charged.

good luck

mr1

Answer

Respected Advisor

@Dyari :

I believe voided envelopes are counted against your total number of allowed envelopes and is charged.

good luck

mr1

MR1

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