Back to Docusign.com
When I open the completed document I do not see a signature. I also need to forward this document to 3 people once it is signed.
Solved
Completed Document- No Visable Signature?
- Newcomer
Best answer by Melanie.Panguito
Hey
Based on what you've shared, if there's no signature showing up on the completed document, it probably means no signature fields were added for the recipient, or they were marked as optional. Since you can't correct a completed envelope, you'll need to send a new one. You can copy the original envelope, add a signature field for the recipient, then set it as required. For reference:
As for forwarding the document to those 3 other people, there are different options. You can CC them at the end of the signing order on your new envelope, so they'll get it right after everyone signs. Another is use Docusign's forward feature or, just forward the completed notification email you get to them. Here are the articles:
Add a Receives a Copy Recipient To Send a Copy of a Completed Agreement
Hope it helps. Let us know if you have questions— we're here for you!
Sincerely,
Melanie | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"
- Docusign Employee
- Answer
Hey
Based on what you've shared, if there's no signature showing up on the completed document, it probably means no signature fields were added for the recipient, or they were marked as optional. Since you can't correct a completed envelope, you'll need to send a new one. You can copy the original envelope, add a signature field for the recipient, then set it as required. For reference:
As for forwarding the document to those 3 other people, there are different options. You can CC them at the end of the signing order on your new envelope, so they'll get it right after everyone signs. Another is use Docusign's forward feature or, just forward the completed notification email you get to them. Here are the articles:
Add a Receives a Copy Recipient To Send a Copy of a Completed Agreement
Hope it helps. Let us know if you have questions— we're here for you!
Sincerely,
Melanie | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"
- Docusign Employee
Hi
Just checking in—did my response answer your question? If it did, we’d really appreciate it if you could like it and mark it as the Best Answer ✅ so others can easily find it too.
If you still have questions, feel free to let us know, we've got you!
Sincerely,
Melanie | Docusign Community Moderator
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationDocusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.