​@Jaine 

What does your settings say here? It’s right below the Regional Settings.

Hi John

Both fields are set to Account default. I’ve changed the date field in the template to ‘text’ so will see if that works. Many thanks

​@Jaine 

Try creating a quick envelope or re-deploying the existing template if it does not work after you make these changes.

Thank you John. Changing the field to text in the template has seemed to work. Many thanks for your help.

Hello ​@Jaine ,

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