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Newcomer
October 5, 2026
Question

cant sign in to my account

  • October 5, 2026
  • 1 reply
  • 23 views

I’m a free user and I have an account and password. I cannot open my account. And I would like to see recent documents I have signed 

 

1 reply

Community Moderator
October 5, 2026

Hello ​@MGT3, 

Thank you for reaching out here in the Docusign Community. I understand that you’re unable to access your account and would like to view your recently signed documents. I’ll be happy to help investigate this.

To locate your account and review the issue, please provide the following details via Private Message:

  • Account name

  • Email address associated with the account

  • Account ID

Once we receive this information, we’ll look into your account access and its status. 

Thank you, and have a great day ahead!


Best regards,
Luke | Docusign Community Moderator