Hi,
I’m the IT manager for the UK subsidiary of my company. We initial purchased a subscription to docusign, but the parent company has reclaimed the domain name for our email address. This stopped the users from accessing docusign while we still paid for the Subscription.
Is there someone or a way to get help in sorting out this issue?
Hello
Thank you for reaching out here in Docusign Community.
Please send me a private message sharing the details below.
Account Name:
Account ID:
Email: (Associated with your account and domain claimed)
Once we have this information, we will check and see how you can access the account.
We hope to hear from you soon.
Best regards,
Marco | Docusign Community Moderator
Hi
I want to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Melanie | Docusign Community Moderator
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