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How do I cancel an account on behalf of a deceased account holder? The annual real estate account ($240) just billed. I cannot login to his account to request a callback from customer support and cannot find a number to call support directly.
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You can try opening a case here:
https://support.docusign.com/s/contactSupport?language=en_US&rsc_301
Scroll down a bit and you will see ‘other’ options. You want “Can’t access my account”. Hope this helps.
mr1
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I hope you are doing well. I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the "Best Answer 
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Jenny | Docusign Community Moderator
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