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I am wondering if there is a way to require multiple authorization methods in DocuSign’s eSignature module specifically. For example, both taking a live selfie and a picture of your license. Has anyone set this up before and how did you do it?

Greetings,

Yes it is possible to add multiple forms of authentication requirements for the same recipient. You simply add the first one, and then click the Customize dropdown button again and add a second one. For example, here’s an image of a recipient who I have required to use both an access code and a phone authentication:

However, what you asked for in your example, may be accomplishable with one one form of authentication, which is a bit of a combo known as ID Verification with Liveness Detection. To set this up, assuming you have this option available in your account, you simply enable the configuration by going into the Admin page and selecting Identity Verification in the left panel, and then configuring and enabling DocuSign ID Verification with Liveness. Here’s a Support article and video with more information about this: https://support.docusign.com/s/document-item?language=en_US&bundleId=ced1643229641057&topicId=ywt1688390347591.html&_LANG=enus 

Hope this helps!


Hi Matt! Thank you this is very helpful.


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