Back to Docusign.com
1. Is it possible to request for an ID verification add-on to a Docusign Standard Plan? I would need to require my signers to upload and verify their ID upon signing the envelopes.
2. If not possible, is there any workaround without upgrading to a higher plan?
3. Does Docusign Standard Plan support any type of verification for the signers?
Solved
Can you add ID Verification (Identify?) for signers to a Docusign Standard Plan?
+1- New Voice
Best answer by Pawan Gangwani
Hello
Welcome to the DocuSign Community!
You're correct—the DocuSign Standard Plan does not include advanced identity verification features such as ID Verification, knowledge-based authentication. These capabilities are part of DocuSign's Identify offerings, which are typically available with higher-tier plans.
However, the Standard Plan does offer basic signer authentication methods. One such method is the Email Access Code, where you can require signers to enter a code sent to their email before accessing the document. While this doesn't provide the same level of assurance as ID Verification, it adds an extra layer of security.
Thanks!
👪 DocuSign Community Leaderboard Top 5 contributor
💹 Ranked #3 in the Reply Royalty category in DocuSign Community Wrapped 2024
🤝Let’s LinkedIn and roll: Pawan Gangwani - EY | LinkedIn
+15- Digital Leader
- Answer
Hello
Welcome to the DocuSign Community!
You're correct—the DocuSign Standard Plan does not include advanced identity verification features such as ID Verification, knowledge-based authentication. These capabilities are part of DocuSign's Identify offerings, which are typically available with higher-tier plans.
However, the Standard Plan does offer basic signer authentication methods. One such method is the Email Access Code, where you can require signers to enter a code sent to their email before accessing the document. While this doesn't provide the same level of assurance as ID Verification, it adds an extra layer of security.
Thanks!
👪 DocuSign Community Leaderboard Top 5 contributor
💹 Ranked #3 in the Reply Royalty category in DocuSign Community Wrapped 2024
🤝Let’s LinkedIn and roll: Pawan Gangwani - EY | LinkedIn
- Community Moderator
Hello @jre,
I hope you’re doing well. I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find.
Should you require any additional assistance, feel free to reach out. Thank you!
Best regards,
Jenny | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationDocusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.