Can you add ID Verification (Identify?) for signers to a Docusign Standard Plan?

Question

1. Is it possible to request for an ID verification add-on to a Docusign Standard Plan? I would need to require my signers to upload and verify their ID upon signing the envelopes.

2. If not possible, is there any workaround without upgrading to a higher plan?

3. Does Docusign Standard Plan support any type of verification for the signers?

Pawan Gangwani · Accepted Answer

Hello ​@jreWelcome to the DocuSign Community!You're correct—the DocuSign Standard Plan does not include advanced identity verification features such as ID Verification, knowledge-based authentication.These capabilities are part of DocuSign's Identify offerings, which are typically available with higher-tier plans.However, the Standard Plan does offer basic signer authentication methods. One such method is the Email Access Code, where you can require signers to enter a code sent to their email before accessing the document. While this doesn't provide the same level of assurance as ID Verification, it adds an extra layer of security.Thanks!👪 DocuSign Community LeaderboardTop 5contributor💹 Ranked #3 in theReply Royaltycategory inDocuSign Community Wrapped 2024🤝Let’s LinkedIn and roll:Pawan Gangwani - EY | LinkedIn

Jenny.Martin · Answer

Hello @jre,I hope you’re doing well. I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the "Best Answer✅"by clicking “Select as Best” to make it easier for other users to find.Should you require any additional assistance, feel free to reach out. Thank you!Best regards,Jenny |Docusign Community Moderator"Select as Best"below if you find the answer a valid solution to your issue.

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