Can we prevent signers from using a photo as a signature?

Question

Hello. We just had a recipient use a photo as a signature for the first time. We are investigating whether this is acceptable by the State, and may not be able to use it. Can we prevent a signer from using a photo as a signature? I don’t see any matching options in the Admin tab.

Jenny.Martin · Accepted Answer

Hello ​@Zoe Bee,Thanks for reaching out to the Docusign Community!You can prevent signers from uploading a photo during signature adoption by going to Admin > Signing Settings >Signature Adoption Configuration and Disable upload signature.If you don’t see this option, it may not be enabled on your account or may not be available on your current plan. I recommend reaching out to support to confirm andrequest that it be enabled.👉Get SupportI hope you find this helpful.If you believe this response effectively addresses your question, please click “Best Answer” to help other users with similar questions locate it more easily. Should you require any additional assistance, feel free to reach out. Thank you!Best regards,Jenny |Docusign Community ModeratorIf this helped,like 👍and mark it as “Best Answer”

mr1 · Answer

​@Zoe BeeAccording to the DocuSign help files you can require a drawn signature - which would prevent anyone uploading a photo/digital signature.see:https://support.docusign.com/s/document-item?language=en_US&bundleId=gav1643676262430&topicId=dqp1578456489910.html&_LANG=enusgood luckmr1

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