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Question

Can't send envelopes to Yahoo email addresses....again

  • August 27, 2025
  • 1 reply
  • 23 views

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It’s been ongoing for 6 days now. Is DocuSign ever going to fix this? We can’t have DocuSign and Yahoo at odds for a week every month. This is not an issue with other e-signing companies, so why can’t DocuSign fix it permanently?

1 reply

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  • Community Moderator
  • August 28, 2025

Hello ​@rpo,

Welcome to the Docusign Community. Thanks for sharing your concerns—we completely understand how frustrating this ongoing issue must be.

We understand how disruptive this issue has been and want to assure you that it has our full attention. Our team is actively working with the third-party providers involved to resolve it as quickly as possible and prevent future occurrences.

We truly appreciate your patience and apologize for the inconvenience this has caused.

 

Sincerely,

Jenny | Docusign Community Moderator