Can't open a new support case

Even though I have an Business plan I can’t open any support cases. How do I solve this?

Best answer by Diveo

I got help through PM, please close this.

Docusign Employee

Hello @Diveo ,

Welcome to the Docusign Community and thank you for posting your concerns!

Did you recently upgraded your account to a Business Pro? Can you provide, via a private DM, an email related to the account and the account number?

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

AuthorAnswer

New Voice

I got help through PM, please close this.

Docusign Employee

Hello @Diveo ,

Thank you for reaching back.

Glad the issue has been solved. I hope you have a great day!

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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