Can new users get free envelopes to use?

Question

Hello,I have a query, if we are setting up new users with the default permission profile, can users get any certain number of free envelopes to use, or will they be using the paid envelopes as per the company contract?

Ma.Cubio · Accepted Answer

Hello ​@Moon16,Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible.When you add users and they send envelopes that means they will be using the same envelope allowancedepending on your plan subscription.FAQ: Docusign Envelope AllowanceIf you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!Best regards,Ma. Cassandra |Docusign Community Moderator"Select as Best"below if you find the answer a valid solution to your issue

Ma.Cubio · Answer

Hello ​@Moon16,I hope you are doing well.I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful.Let me know and I will gladly help you address the situation as soon as possible.Best regards,Ma. Cassandra | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

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