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Can I upgrade my account to a (free) developer one, or must I create a new one?

  • May 10, 2026
  • 1 reply
  • 15 views

RokeJulianLockhart
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I want to try a free developer account, as is available at https://www.docusign.com/developers/sandbox. However, must I create another account, or can I upgrade my existent account to it?

I observe that the Community authentication method for both types differs (OAuth2 versus OIDC), although I’ll remain hopeful, until confirmed otherwise...

Best answer by Noralynn.Niduaza

Hi ​@RokeJulianLockhart,

 

Thank you for engaging with the Docusign Community. We are pleased to have you here. 

I understand your concern regarding creating a developer account and would like to clarify some information about OAuth2 versus OIDC. I apologize for the inconvenience, and I’ll be happy to help you and provide the necessary information.

Please note that if you already have an active Docusign free or paid account, it cannot be upgraded or converted into a Developer account. 

Developer accounts are separate from the standard Docusign accounts, as they are specifically designed for API testing and development purposes. They also differ in terms of features, access, and environment compared to regular free or paid production accounts.

Link for reference: What are the differences between a Docusign Trial account, Developer account, and Free account? 

You need to create a separate Developer account through the Docusign Developer portal. To know more, kindly review the information provided in this article: Developer account.

Regarding authentication methods (OAuth2 versus OIDC), OIDC adds authentication (identity) on top of OAuth2, but Docusign only supports OAuth2 for authorization. For more information, please refer to this article. Docusign Authentication Overview | Docusign 

If the information provided addresses your concern, could you click the “Best Answer ✅” button below the post? That helps others in the Community find trusted answers faster.

 

Best regards,

Noralynn | Docusign Community Moderator

 

1 reply

Forum|alt.badge.img+5

Hi ​@RokeJulianLockhart,

 

Thank you for engaging with the Docusign Community. We are pleased to have you here. 

I understand your concern regarding creating a developer account and would like to clarify some information about OAuth2 versus OIDC. I apologize for the inconvenience, and I’ll be happy to help you and provide the necessary information.

Please note that if you already have an active Docusign free or paid account, it cannot be upgraded or converted into a Developer account. 

Developer accounts are separate from the standard Docusign accounts, as they are specifically designed for API testing and development purposes. They also differ in terms of features, access, and environment compared to regular free or paid production accounts.

Link for reference: What are the differences between a Docusign Trial account, Developer account, and Free account? 

You need to create a separate Developer account through the Docusign Developer portal. To know more, kindly review the information provided in this article: Developer account.

Regarding authentication methods (OAuth2 versus OIDC), OIDC adds authentication (identity) on top of OAuth2, but Docusign only supports OAuth2 for authorization. For more information, please refer to this article. Docusign Authentication Overview | Docusign 

If the information provided addresses your concern, could you click the “Best Answer ✅” button below the post? That helps others in the Community find trusted answers faster.

 

Best regards,

Noralynn | Docusign Community Moderator