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Lately Every document I do is getting auto tagged on every signature line?? How can I turn this OFF? I am having to go through every document and remove all the “Auto Tagging” it does on its own before I can tag for signatures :-( Hoping some way to turn it off and I’ve tried everything I can think off. Thanks
Solved
Can i turn OFF auto tagging??
- Active Voice
Best answer by Melanie.Panguito
Hello
Thank you for reaching out, and welcome to the Docusign Community! We are thrilled to have you here and want you to know that we're all about sharing knowledge and supporting each other.
We understand that the automatic tagging of signature fields in your documents is causing extra work to remove these tags. We're here to help you regain control over field placement.
Upon checking, this could potentially be related to AI-powered Suggested Fields. To turn this off, navigate to Admin → Signing and Sending → Sending Settings → Look for a checked box that says, “Enable field assist for senders.” Uncheck this box, then save. Log out, then log back in to refresh the account
I hope you find this helpful. If you believe this response effectively addresses your question, please click Best Answer ✅" to help other users with similar questions and locate it more easily. Let me know how that goes or if you need anything else!
Sincerely,
Melanie | Docusign Community Moderator
Helpful? Feel free to hit “Best Answer” so others can benefit too!
- Community Moderator
- Answer
Hello
Thank you for reaching out, and welcome to the Docusign Community! We are thrilled to have you here and want you to know that we're all about sharing knowledge and supporting each other.
We understand that the automatic tagging of signature fields in your documents is causing extra work to remove these tags. We're here to help you regain control over field placement.
Upon checking, this could potentially be related to AI-powered Suggested Fields. To turn this off, navigate to Admin → Signing and Sending → Sending Settings → Look for a checked box that says, “Enable field assist for senders.” Uncheck this box, then save. Log out, then log back in to refresh the account
I hope you find this helpful. If you believe this response effectively addresses your question, please click Best Answer ✅" to help other users with similar questions and locate it more easily. Let me know how that goes or if you need anything else!
Sincerely,
Melanie | Docusign Community Moderator
Helpful? Feel free to hit “Best Answer” so others can benefit too!
- Community Moderator
Hi there
I trust all is well. I'm following up on my previous response. Could you please confirm whether it helped you resolve your issue? If it did, can you please mark it as Best Answer ✅" to assist other users with similar inquiries and improve its visibility.
Let us know if you still need help or if anything else comes up; we’re here for you.
Regards,
Melanie | Docusign Community Moderator
If this helped, feel free to click "Best Answer"!
- Active Voice
NOPE this did not help. It worked for about a day. NOW, it just keeps auto tagging...in all the wrong places. The AI box isn’t checked and it just keeps doing the auto tagging! We have buyers and sellers and the AI doesn’t know the difference! This is BECAUSE people can be buyers or sellers and AI doesn’t know which is which. Honestly this is beyond insane why you can’t get this turned off. Then you turn it off and it “magically” comes back on, even though the AI box isn’t checked :-( good luck figuring this out
- Community Moderator
Hi
Sorry, the issue is still not resolved. I I appreciate the update. When you said it worked for a day, does this mean it worked right after you turned off the settings? Can you kindly share a screenshot of your Admin > Signing Settings capturing the Suggested field? Do you see other options?
Regards,
Melanie | Docusign Community Moderator
If this helped, feel free to click "Best Answer"!
- Community Moderator
Hi there
How are you? I'm checking in to see if you still need assistance.
If you run into any issues, we're happy to help with those here. Wishing you a smooth rest of your day!
Regards,
Melanie | Docusign Community Moderator
If this helped, feel free to click "Best Answer"!
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