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Can I have One Seat and Two Users since we are low volume?

  • January 8, 2026
  • 1 reply
  • 32 views
C
Newcomer
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Have been confused by the Seat vs User scenarios, but think I’ve got it now. However, trying to figure out how I can add another User without adding more envelopes (seat). We would be lucky to do 40-60 in a year, but it would be very helpful if it wasn’t all me as User doing the work. Looking at older posts it looks like there was a way but now isn’t (without spending more money)?

Don’t need more envelopes so we don’t wish to pay for another license. If that’s not possible, what happens if I need to go on holiday?

Thanks for any advice - or links to more I should read.

Best answer by marco.tanglao

Hello ​@chocfish,

Thank you for reaching out here in Docusign Community.

There’s is no plan that allows you to add a user without adding envelopes or adding a user without any cost under IAM Plan.

I would suggest that you reach out with our Sales Team to see if they can help you under Enhance Plan.

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,
Marco | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

1 reply

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Community Moderator
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  • marco.tanglaoCommunity Moderator
  • Community Moderator
  • Answer
  • January 9, 2026

Hello ​@chocfish,

Thank you for reaching out here in Docusign Community.

There’s is no plan that allows you to add a user without adding envelopes or adding a user without any cost under IAM Plan.

I would suggest that you reach out with our Sales Team to see if they can help you under Enhance Plan.

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,
Marco | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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