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Newcomer
January 8, 2026
Solved

Can I have One Seat and Two Users since we are low volume?

Have been confused by the Seat vs User scenarios, but think I’ve got it now. However, trying to figure out how I can add another User without adding more envelopes (seat). We would be lucky to do 40-60 in a year, but it would be very helpful if it wasn’t all me as User doing the work. Looking at older posts it looks like there was a way but now isn’t (without spending more money)?

Don’t need more envelopes so we don’t wish to pay for another license. If that’s not possible, what happens if I need to go on holiday?

Thanks for any advice - or links to more I should read.

Docusign Employee
January 9, 2026

Hello ​@chocfish,

Thank you for reaching out here in Docusign Community.

There’s is no plan that allows you to add a user without adding envelopes or adding a user without any cost under IAM Plan.

I would suggest that you reach out with our Sales Team to see if they can help you under Enhance Plan.

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,
Marco | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

1 reply

Docusign Employee
January 9, 2026

Hello ​@chocfish,

Thank you for reaching out here in Docusign Community.

There’s is no plan that allows you to add a user without adding envelopes or adding a user without any cost under IAM Plan.

I would suggest that you reach out with our Sales Team to see if they can help you under Enhance Plan.

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,
Marco | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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