Can I buy more envelopes without increasing my current plan?

Question

Hi I don´t use so many envelopes as this month, can I just buy 3-6 more envelopes? if so, how? thanks.

Vinicius.Rodrigues · Accepted Answer

Hi ​@Nathan CK!If you are using an eSign Personal plan purchased through the Docusign website, unfortunately you cannot purchase additional envelopes, as there is a limit of only 5 envelopes per month (non-cumulative). However, if you have another plan purchased through our website (such as Standard or Business Pro), the limits are more flexible. I recommend that you visit the website https://ecom.docusign.com/plans-and-pricing/esignatureand search for the question 'How many Envelopes can I send for signatures each month or year?' available in our FAQ. There you will find all the details about the limits of the eSignature plans.Please, let me know if I was able to help you with this question. If so, could you please select click on the "Select as Best" option? Thank you!

Ma.Cubio · Answer

Hello ​@Nathan CK,I hope you are doing well.I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful.Let me know and I will gladly help you address the situation as soon as possible.Best regards,Ma. Cassandra | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

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