Skip to main content
Newcomer
April 16, 2025
Solved

Can I buy more envelopes without increasing my current plan?

  • April 16, 2025
  • 2 replies
  • 448 views

Hi I don´t use so many envelopes as this month, can I just buy 3-6 more envelopes? if so, how? thanks.

Best answer by Vinicius.Rodrigues

Hi ​@Nathan CK !

If you are using an eSign Personal plan purchased through the Docusign website, unfortunately you cannot purchase additional envelopes, as there is a limit of only 5 envelopes per month (non-cumulative). However, if you have another plan purchased through our website (such as Standard or Business Pro), the limits are more flexible. I recommend that you visit the website https://ecom.docusign.com/plans-and-pricing/esignature and search for the question 'How many Envelopes can I send for signatures each month or year?' available in our FAQ. There you will find all the details about the limits of the eSignature plans.

 

Please, let me know if I was able to help you with this question. If so, could you please select click on the "Select as Best" option? Thank you!

2 replies

Vinicius.Rodrigues
Docusign Employee
Docusign Employee
April 17, 2025

Hi ​@Nathan CK !

If you are using an eSign Personal plan purchased through the Docusign website, unfortunately you cannot purchase additional envelopes, as there is a limit of only 5 envelopes per month (non-cumulative). However, if you have another plan purchased through our website (such as Standard or Business Pro), the limits are more flexible. I recommend that you visit the website https://ecom.docusign.com/plans-and-pricing/esignature and search for the question 'How many Envelopes can I send for signatures each month or year?' available in our FAQ. There you will find all the details about the limits of the eSignature plans.

 

Please, let me know if I was able to help you with this question. If so, could you please select click on the "Select as Best" option? Thank you!

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.
Community Moderator
April 30, 2025

Hello ​@Nathan CK,

 

I hope you are doing well. 

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful.

Let me know and I will gladly help you address the situation as soon as possible.


Best regards,
Ma. Cassandra | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!