Hi ​@Nathan CK !

If you are using an eSign Personal plan purchased through the Docusign website, unfortunately you cannot purchase additional envelopes, as there is a limit of only 5 envelopes per month (non-cumulative). However, if you have another plan purchased through our website (such as Standard or Business Pro), the limits are more flexible. I recommend that you visit the website https://ecom.docusign.com/plans-and-pricing/esignature and search for the question 'How many Envelopes can I send for signatures each month or year?' available in our FAQ. There you will find all the details about the limits of the eSignature plans.

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Hello ​@Nathan CK,

I hope you are doing well. 

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful.

Let me know and I will gladly help you address the situation as soon as possible.

Best regards,
Ma. Cassandra | Docusign Community Moderator

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