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We used to have a feature where we could tell our members to Text “Signup” to ##### and this would walk them through completing a document. I was not the person that set it up. Is it something Docusign offers?
Solved
Can a document be completed through at text?
+1- Newcomer
Best answer by Jenny.Martin
Hello
Thank you for reaching out, and welcome to the Docusign Community! I appreciate you bringing your question to this Community.
Our system does not have a built-in functionality to support this feature. In theory, something like this could be accomplished with an integration or Powerform, but it would require utilizing a separate service for the SMS messaging portion.
You may want to reach out to the person who set it up previously to confirm, as they may have more specific details about how it was implemented before.
I hope this information helps. Should you require any additional assistance, feel free to reach out. Thank you!
Best regards,
Jenny | Docusign Community Moderator
If this helped, feel free to click "Best Answer"!
- Community Moderator
- Answer
Hello
Thank you for reaching out, and welcome to the Docusign Community! I appreciate you bringing your question to this Community.
Our system does not have a built-in functionality to support this feature. In theory, something like this could be accomplished with an integration or Powerform, but it would require utilizing a separate service for the SMS messaging portion.
You may want to reach out to the person who set it up previously to confirm, as they may have more specific details about how it was implemented before.
I hope this information helps. Should you require any additional assistance, feel free to reach out. Thank you!
Best regards,
Jenny | Docusign Community Moderator
If this helped, feel free to click "Best Answer"!
+1- Newcomer
Hello Jenny,
Thank you so much for your response and suggestion. I will look into a separate service for SMS that we then can hopefully link to our Powerform.
-Wendy
- Community Moderator
Hello
I trust all is well. I'm following up on the above solution provided. Could you please confirm whether it addressed your question? If it did, can you please mark it as Best Answer ✅" to assist other users with similar inquiries and improve its visibility. Let us know if we can help with anything else. Wishing you a smooth rest of your day!
Regards,
Jenny | Docusign Community Moderator
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