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Buy eSignature Standard plan for 1 user

  • July 7, 2025
  • 2 replies
  • 26 views

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Hi all,

 

I want to buy the “eSignature Standard” plan for my user only, but every time the system says that 2 users is the minimum, but I only want the plan for my user.

Can anyone tell me if and what I can do to solve this problem?

 

Thanks!

Best answer by Jenny.Martin

Hello ​@kraets, -- Thanks for reaching out!

Could you please try accessing it using a different browser or an incognito/private window? You should be able to click on the dropdown to select the number of users.

Let me know if the issue persists.

 

Best,

Jenny | Docusign Community Moderator

 

 

 

2 replies

Forum|alt.badge.img+13
  • Community Moderator
  • Answer
  • July 7, 2025

Hello ​@kraets, -- Thanks for reaching out!

Could you please try accessing it using a different browser or an incognito/private window? You should be able to click on the dropdown to select the number of users.

Let me know if the issue persists.

 

Best,

Jenny | Docusign Community Moderator

 

 

 


Forum|alt.badge.img+13
  • Community Moderator
  • July 23, 2025

Hello ​@kraets,

I hope you are doing well. I want to confirm if you need further assistance. Feel free to let me know, and I will gladly help you address the situation as soon as possible.

 

Best regards,

Jenny | Docusign Community Moderator